Sony Refunding Customers For Overpriced Products

Written on:February 24, 2012
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If you have purchased anything from the Sony Entertainment Network between November 18, 2010 and April 11, 2011 you may have been come across an additional sales tax charge. Sony has accidental modified some users accounts so that sales tax was charged to one or more purchased items. Users that have been effected by the mishap are being refunded by Sony and will be notified by email. Here is a copy of the email:

“Dear Sony Entertainment Network account holder,

After performing routine system maintenance, Sony Entertainment Network sales tax records were mistakenly modified and some customer’s accounts were charged sales tax in error.

Between November 18, 2010, and April 11, 2011, one or more transactions originating from your account was charged sales tax in error. Correcting this, we will refund the errant charges back to your account in the amount of $9.24 via your Sony Entertainment Network wallet. This will appear in your transaction history as a one-time inclusive credit.

We are diligently working to correct this error and will have your account refunded by March 31, 2012. If you do not see the credit to your account by March 31, 2012, or if you have further questions please contact our customer service department at: https://us.playstation.com/support/contact_options/

Thank you,
The Sony Entertainment Network Team”

Source: [analoghype]

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